The property team are your key point of contact if you are having issues with Clergy housing. This page contains all the guidance and policy for those in clergy housing, or parsonage.

The policies and guidelines apply to benefice houses, glebe team vicarages and Board Corporate properties, including houses subject to Value Linked Loans (VLLs) used to house clergy.

Some curates houses are held under parochial trusts and will be managed according to the policy of the relevant PCC, though the diocese retains responsibility for certain matters in their management. Houses occupied by tenants are subject to variation of policy according to the terms of the tenancy.

Reporting housing repair and maintenance issues (going live soon)

Our issue reporting system allows you to report any maintenance issues and repairs at any time – 24 hours  a day, 7 days a week so there’s no need to wait for the office to be open. 

Log in to our reporting portal

Here you can: 

  • Report an issue 

  • Update an existing report 

  • Track a report 

How to use FixFlo 

Watch this short video to see how easy FixFlo is to use.

Visit the FixFlo support page

Have an issue logging in or using FixFlo?

Fill out our FixFlo support form and we’ll get back to you as soon as we can. 

Complete the form

Download guidance on how to look after a diocesan property

Guidance and Policy Upkeep of diocesan properties

Support for FixFlo

Report any issues logging in or using FixFlo here

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